Portfolio

Ride-alongs, interviews, journey mapping for Department of Planning and Transport.

Discovery research, findings and recommendations  for the Department of Agriculture, Fisheries and Forestry.

Discovery research and user testing for Mecca.

Discovery research into how customers want their information used by Mecca.

Researching and user testing an innovative business for ANZ's New Business Lab.

Uncovering customer and staff needs for omni-channel shopping, and user testing potential solutions.

Setting up and running a continuous research program at Myer for the digital team. Coaching of team members in user testing.

Designing and testing a drinks ordering app for the AFL via NAB Labs.

I have many examples of research and testing through out the end to end project process.